Setup folders, email accounts, signatures and live chat. Learn to navigate around. Add email rules, SLA and ticket queues.
Learn how to operate FocalScope. Learn how to send emails and resolve tickets. Get familiar with search. View open tickets.
The knowledge base guide provides comprehensive help. Follow the easy-to-use step by step guides.
Have questions or need support. Make product suggestions. Provide feedback. Engage with FocalScope support team.
Configure your email ticket setup and rules. Add folders and ticket queues. Set SLA targets. View reports and dashboards.
Get started with FocalScope Live Chat. Personalize the live chat templates. Install live chat script on your website.
Connect and integrate FocalScope to other systems. Use OPEN API to develop seamless integration.
Understand the FocalScope technology stack. See system requirements for FocalScope Cloud and In-house solution.