“I love the fact we can consolidate all our brands in one customer support system. FocalScope enable us to handle emails based on priority and automation rules. Great product. “
Britta Jørgensen, Customer Service Chief, Aller
“We have been with FocalScope for more than 7 years and it has been a great journey. We keep rolling out the software to new teams and FocalScope keep expanding with new features”
Anders Ullerup, Project Manager, DHL
“We have tried other helpdesk software, but FocalScope fits us better. It looks and feel like an email system and enable us to run multiple online web shops in one solution”
Esben Aabenhus, COO, WhiteAway.com
“The FocalScope team is amazing. They share best practice and help us to get maximum benefits out of the system. The FocalScope tool enable us to better engage with our customers.”
VS Kumar, Managing Director, Network Courier.
“FocalScope is made for our industry. Our reservation team saves a lot of time thanks FocalScope ticket system. It was easy to get the software installed and implemented”
Rolf Larsen, IT Manager, Radisson Blu
“This is the best software I have seen in the market for email management, live chat and telephony. It’s all seamless connected. It’s flexible. Best of all it is integrated to Amadeus”
Martin Bisp, Founder, TopTours.