How to hide a folder in the FocalScope Mobile Client
Monday, December 5, 2016 3:51 AM

If you feel yourself overwhelmed or distracted by notifications from a specific ticketbox, you can hide the ticketbox and only focus on critical folders. This article details how you can hide a ticketbox in the FocalScope Mobile Client.

Prerequisites

Configuring data synchronization for the FocalScope Mobile Client

Tutorial

Hiding a folder in the FocalScope Mobile Client

  1. In the [Home] page, tap the [Mail] button (see Figure 1)
  2. In the [Mail] page, tap the [Folder] that you wish to hide from view and no longer receive any notifications from (see Figure 2)
  3. Continued in next section...


Figure 1 - Home page


Figure 2 - Ticketbox list

  1. With the ticketbox open, tap the [Options] button (see Figure 3)
  2. Tap the [Hide] button to hide the ticketbox in the Mobile Client and suspend all notifications from it


Figure 3 - Accessing the ticketbox option


Figure 4 - Hiding a ticketbox

Additional Information

Configuring data synchronization for the FocalScope Mobile Client