Meet Team FocalScope
Our story
FocalScope is a customer service software aimed at improving customer experiences, and designed with the customer, agent, and business in mind.
Established in 2005, FocalScope was founded by a team of passionate developers, excited to fill the gap for an innovative yet practical customer service software.
As a company, we love using technology to solve challenges. We also love getting hands-on, and helping our clients create business impact. That’s why we constantly improve our software to meet the evolving needs of today’s tech-driven landscape.
Established
2005
Headquarter
Singapore
Global offices
Denmark, US, UK
Customers
3000+
Country presence
30+
Support
24/7
Our values
Impact
Our customers’ success is our success. We take an impact-first approach and help companies build solutions that achieve long term growth.
Innovation
At FocalScope, you will find that we are constantly pushing the boundaries. Every team member is empowered to grow, and encourage to innovate.
Inclusion
We adopt a non-hierarchical structure and celebrate our multi-cultural backgrounds—it is what makes us best-placed to serve clients across the world.
What’s new at FocalScope
FocalScope Attains New Heights with Success on Everest
Omnichannel Ticketing Systems are the New Gold Standard
Agape & FocalScope: Award-Winning Secure Call Centres with Cloud Technology
