NEW Product updates and platform innovation
See what's new in FocalScope
Discover the latest improvements across AI, email, voice, live chat, WhatsApp, reporting, security, and integrations — organised for business leaders, sales teams, admins, and IT.
21 years and counting. FocalScope has been built and shipped continuously since 2005, shaped by the customer service, sales and operations teams who use it every day. Below is some of what we’ve released along the way — and we’re always open to suggestions on where to take it next.
Release timeline
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