Help center

View helpful articles, tutorials and FAQs on the set-up and configuration

of the FocalScope omnichannel suite, according to best practice.

Configuring the spellchecker in the Thick Client

This article details how to set the default spellchecker language in the Thick Client as well as how to temporarily set the spellchecker to a different language for single emails.

Prerequisites

Tutorial

Setting the default spellchecker language

  1. In the [Main menu], click [Configuration > Personal Settings]
  2. In the [Personal profile configuration] window, select the default spellchecker language from the [Language] drop-down list
  3. Click [Ok] to save changes
  4. Continued in next section...




Figure 1 - Setting the default spellchecker language

Temporarily changing the spellchecker language

  1. Right-click anywhere in the body of a new message
  2. In the context menu, navigate to [Languages > 'Language']Please note: Whatever language you select will only be used by the spellchecker until the new message is sent or the email editor window closed




Figure 2 - Temporarily changing spellchecker language



Let us help

If you have any questions, or need further support, please don’t hesitate to reach out.