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Status Logs
Agents - Status Logs
To view status logs of agents, go to Agent > Status Log in the telephony menu
You will be able to see a list of agent's status from the right dashboard.
View helpful articles, tutorials and FAQs on the set-up and configuration
of the FocalScope omnichannel suite, according to best practice.
To view status logs of agents, go to Agent > Status Log in the telephony menu
You will be able to see a list of agent's status from the right dashboard.
If you have any questions, or need further support, please don’t hesitate to reach out.
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