Help center

View helpful articles, tutorials and FAQs on the set-up and configuration

of the FocalScope omnichannel suite, according to best practice.

Missed Incoming

Call Log - Missed Incoming

To view miss calls, go to Call Log, missed incoming in the telephony Menu.

This will filter all missed calls from your call logs. You will be able to see if the miss call has a voicemail.

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If you have any questions, or need further support, please don’t hesitate to reach out.