How to limit which IP addresses can access FocalScope

FocalScope uses the industry-standard protocol IPSec to secure and limit access to agents logging in from various locations. This article details how to restrict user login to only approved IP addresses.

Prerequisites

Setting up a user account in FocalScope

Tutorial

Blocking / allowing access to certain IP addresses.

1. In the [main menu], select [Screen > Administrator]
2. Click the [Administration] tab
3. Navigate to the [User Access Control > Users] folder
4. Double-click the agent account where you wish to configure IPSec
5. In the [User properties] window, click the [IPSec] tab
6. Tick / untick the [Allow access to unlisted UP addresses] flag depending on if you want to allow or block user access from unlisted IP addresses (unlisted here means any IP address not explicitly 'allowed')
7. In the [Allow access...] list, specify the IP address(es) from which the agent may access your FocalScope instance
8. In the [Block access...] list, specify the IP address(es) from which the agent may NOT access your FocalScope instance
9. Click [Ok] to save changes

Figure 1 - Configuring IPSec for a FocalScope user

Additional Information

Setting up a user account in FocalScope