To see an dial log of the call, Right Click on a Call Log entry and select dial Log
Dial Log will show information regarding the call from the point where the call started till the end. This is usually used during troubleshooting or call auditing.
To see an audit log of the call, Right Click on a Call Log entry and select Audit Log
Audit log will show logs where user does the below functions:
To check the current permission for a specific call, Right Click on a Call Log entry and select Permissions.
Permissions will show the current permission for that specific call.
0 Comments