Help center

View helpful articles, tutorials and FAQs on the set-up and configuration

of the FocalScope omnichannel suite, according to best practice.

How-To: How do i enable voicemails for internal calls?

How do i enable voicemails for internal calls?

To enable voicemail for internal calls, go to Telephony Screen > Call Flow.




Check on "Enable voicemail for internal calls".




Press save to save setting.

Let us help

If you have any questions, or need further support, please don’t hesitate to reach out.