Search Accelerators help you search for emails using the most commonly used search criteria. Instead of having to wade through the Find tool, you can select a particular piece of information in emails and then perform a system-wide single- or multi-factor search based on that selection. This article details how Search Accelerators can be used to speed up your commonly used search routines.
Please note, Search Accelerators can be used only in the following areas:
Tip: To perform a wildcard search using an incomplete search term, add an asterisk (*) at the end of it. E.g., when searching for 'Jennifer', you can use Jenn* as the shorthand, provided it includes all uniquely identifiable characters to find Jennifer, else it will also find Jenny.
The next three examples should serve to adequately demonstrate the use of Search Accelerators:
Example 1: Search with information contained in the body of an email
Figure 1 - Searching for a Ticket # based on a reference
Example 2: Search using information contained in the address fields (From, To, and Cc) of an email
Figure 2 - Searching for emails sent from a specific email address
Example 3: Search using information contained in the subject line of an email
Figure 3 - Searching for emails based on their subject line
If you want use the entire subject line to search for matching emails, a quicker way is to simply right-click the email and select [Find Similar > By subject] from the pop-up menu. This is an easy way to locate any spam messages that made it past your spam filter. You can also search [By address] (the email address of the sender) or [By domain] (everything after the @ sign in an email address)
Figure 4 - Searching for emails based on the entire subject line
You can combine Search Accelerators to broaden your search bu doing the following:
Figure 5 - Combining Search Accelerators