What’s new at FocalScope

Hot off the FocalScope press

WhatsApp messaging now available
Leverage our new WhatsApp integration to chat with customers on the world's most popular messaging app.
Aug 13, 2021

Chatbots have arrived at FocalScope!
Automate customer service and reduce ticket volume with our friendly, self-learning chatbots.
Jul 19, 2021

New: Facebook integration now live!
Manage all Facebook messages and comments in FocalScope with our brand new social media integration.
Mar 20, 2021

New: Enhanced FocalScope security
Introducing two-factor authentication and our ongoing security and data protection measures in FocalScope.
Jan 4, 2021

New: Text-to-speech technology with Azure
Introducing new languages, accents and styles for converting text to lifelike speech recordings.
Oct 23, 2020

FocalScope supports Skoleskak charity
To promote school chess and inclusive learning for students with special needs, Skoleskak uses FocalScope for more efficient communications.
Jun 16, 2020

New integrations: Travel booking systems
Introducing our highly anticipated integrations with Amadeus, Sabre and Travelport.
May 18, 2020

Seamless integrations with O365 and Gmail
Announcing further enhancements to our integrations with Microsoft 365 and Gmail for additional deployment scenarios.
Apr 11, 2020

Our newly optimised search features
FocalScope's enhanced search tool improves accuracy, reduces effort, and allows searching within attachment files.
Mar 8, 2020