Help center

View helpful articles, tutorials and FAQs on the set-up and configuration

of the FocalScope omnichannel suite, according to best practice.

Keyboard shortcut in the Thick Client

Action	Windows shortcut	macOS shortcut
Navigation (same as in the main browsers)
Go back	Alt ←	Command ←
Go forward	Alt →	Command →
Refresh	F5	F5
Show Panels
Downloads	Ctrl J	Command J
Find	Control F	Command F
Zoom
100%	Control 0	Command 0
Increase	Control =	Command =
Decrease	Control -	Command -
Developer tools
Show	Control Shift I	Command Shift I

Action	Windows shortcut	macOS shortcut
Close	Escape	Escape

If you have any questions, or need further support, please don’t hesitate to reach out.