Broadcast Message to Multiple Users
Jabber allows you to broadcast a messages to multiple users. Follow the steps below to send a message to remind or pass an information to 2 or more agents.
Type the message you wish to broadcast. Note: By default, all the users in the group will be selected, you may check or uncheck users' flags or entire groups' flags to include or exclude them from the broadcast message. Click on the [Send] button to broadcast this message to all selected users/groups.