Help center

View helpful articles, tutorials and FAQs on the set-up and configuration

of the FocalScope omnichannel suite, according to best practice.

Listed Numbers

Call Flow - Listed Numbers

To modify or create new listed numbers entry, go to Call Flow > Listed numbers in the Telephony Menu



When creating a listed number entry, you will have to input the Number and Description and select if enabled.

You can use the listed numbers by defining the placeholder {{ListedDID}}


Let us help

If you have any questions, or need further support, please don’t hesitate to reach out.