This article details how custom fields used by the survey API are to be combined with placeholders to insert the associated custom field information into a Standard Response.

Prerequisites

• How to configure and use the survey API link
• How to configure and use the survey automation tool

Tutorial

Correctly associating custom API fields with the 'Survey Submit Field' placeholder

The first thing to note is that the %SURVEY_SUBMITFIELD_field-name-variable% placeholder requires a variable component at the end of it (highlighted in red). This variable takes the name of the custom API field whose associated data you wish to reference. If you have a list of custom API fields and their associated data as per the example in Figure 1, you would reference each custom API field's data with the %SURVEY_SUBMITFIELD% placeholder as follows:

1. %SURVEY_SUBMITFIELD_ContactName% - which would insert the associated data, Jimmy Nash, into the Standard Response
2. %SURVEY_SUBMITFIELD_AccountName% - which would insert the associated data, ACME Ltd, into the Standard Response
3. %SURVEY_SUBMITFIELD_CountryCode%  - which would insert the associated data, GB, into the Standard Response
4. and so on...

Figure 1 - Custom API fields and their associated data

Additional Information

How to set up a survey form for automatic dispatch