Help center

View helpful articles, tutorials and FAQs on the set-up and configuration

of the FocalScope omnichannel suite, according to best practice.

How do I restore a deleted folder?

To restore a deleted folder you will need Administrator privileges as the restoration needs to be performed from the Administration screen.

  1. In the [Main menu], select [Screen > Administration]
  2. Click the [Deleted Folder Recovery] tab
  3. Expand the folder tree, right click on the folder you wish to restore and select [Restore] to undelete the folder

The newly restored folder (and its contents) will now appear in its original location.

Figure 1 - Restoring a deleted folder

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