To modify or create new call routing, go to Call Flow > Routing - Outgoing in the Telephony Menu.
Double click on an existing route to modify or press the new button at the top left of the screen to create a new route.
Both creating new and editing will open a popup screen. There are a few fields to fill in.
Name: Name of the call routing option
Priority: Priority level of the routing option. The lower the value of the option will be taking precedence over higher value of options.
Activate when settings: When multiple match rule is selected, you can choose either ALL or ANY option. ALL will counter check all the rules specified. If all matches, it will operate the destination script. ANY will counter check all the rules specified. If any it matches any of the rule, it will operate the destination script. If same conditions is specified in multiple location, the lower priority call routing number will take precedence.
Destination for the call route can be the above options.