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View helpful articles, tutorials and FAQs on the set-up and configuration

of the FocalScope omnichannel suite, according to best practice.

FocalScope & Dependencies

This manual is a step-by-step guide to everything you need to do to get FocalScope and its dependencies to run on a Windows Server 2008 R2 system. FocalScope has 2 major dependencies namely SQL Express (Database with Advanced Services) and the IIS server role. Once these dependencies are properly set-up, installing Focalscope is no more difficult than installing any desktop application. Let's look at setting up our dependencies first.

Windows Server 2008 R2 - Installing FocalScope & Dependencies

We will begin by first downloading & installing SQL server.

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