Simple pricing for businesses of all sizes
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Small cloud
For smaller teams with up to 2 agents.
$9 Per agent per month

Up to 2 email accounts

Up to 2GB storage

Email ticketing

Live chat

24/5 support
Cloud
Get the full benefits of FocalScope on secure cloud.
$39 Per agent per month

Unlimited email accounts

30 / 60 / 90GB storage

Email ticketing

Live chat

24/7 support

Customer card

Live dashboards

70+ Microsoft Excel reports

Routing, queues and SLA

Facebook, WhatsApp, SMS

Knowledge base

Multibrand support
On-premise
Deploy FocalScope securely on-premises.
$39 Per agent per month

Unlimited email accounts

Unlimited storage

Email ticketing

Live chat

24/7 support

Customer card

Live dashboards

70+ Microsoft Excel reports

Routing, queues and SLA

Facebook, WhatsApp, SMS

Knowledge base

Multibrand support
On-premise features

Dedicated or virtual server

Dedicated IP address

Access to SQL database

VPN (IPSEC)
Voice
Add voice to your omnichannel suite.
Contact us for pricing plans

Native built-in softphones

SIP-based phones

IVR phone trees

Text-to-speech

24/7 support

Customer card

Live dashboards

70+ Microsoft Excel reports

Routing, queues and SLA

Turn calls into tickets

Agent pop-up form

Multi-site deployment

Callback widget

Click to dial

Call recording and transcript

Call barging

Warm transfer

Welcome greetings
Add on FocalScope chatbots
Leverage AI-powered chatbots to deflect up to 35% of live chat conversations. Serve up answers faster than ever. Let them handle common requests, share knowledge articles, and triage chats on behalf of human agents.