Help center

View helpful articles, tutorials and FAQs on the set-up and configuration

of the FocalScope omnichannel suite, according to best practice.

Voice Messages

Call Log - Voice Messages

To view voice messages, go to Call Log > Voice messages in the telephony Menu.

This will filter all missed calls that has a voice message left.

Let us help

If you have any questions, or need further support, please don’t hesitate to reach out.