Every user in FocalScope can have one or more e-mail accounts. These accounts can be company e-mail accounts or other external e-mail accounts. FocalScope will download and send messages from external e-mail accounts, exactly as it does from internal company e-mail accounts. Let's look at how e-mail accounts are added to a user's account.
On the left pane of the Administration screen, expand the [Emails and SMS Accounts] node, then expand the [Personal] node. In the [Personal] folder, you will see a list of existing user accounts. To set up an e-mail for a user, select the user account from this folder.
Once user is selected on the left pane, the right pane will show any e-mail accounts that were previously configured for this user. You will see a blank page, if no e-mail account has previously been configured for this user. Right click anywhere on the right pane and then click [New...]. An e-mail account properties screen will appear as shown below...
You should see the test succeeded message as shown. Click [OK].
The newly created e-mail for this user is now reflected on the right pane of the administration screen.
Deleting an e-mail account will not delete e-mail messages that are already downloaded into FocalScope, however the user will no longer be able to send or receive e-mails, via the deleted account, from within FocalScope.
In the right pane, select the email account to delete. Right click, and choose [Delete].