The shared reports module in FocalScope needs to be installed separately (along with its dependencies) after FocalScope has been installed.
Install FocalScope and its dependencies
Please note, after the dependencies and the FocalScope shared reports module have been installed click Ctrl+F8 in FocalScope to refresh the interface. A new [Shared reports] folder will be visible under the [Shared Items > Ticketboxes] folder:
Figure 1 - Successfully installed shared reports module
Getting started with FocalScope reports
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