- Help center
- Call flow, routing and queues
Call Flow - Conference
To modify or create new Conference, go to Conference in the telephony Menu
Both creating new and editing will open a popup screen. There are a few fields to fill in.
- Number: Conference number to dial from the IVR or internally.
- Password: If filled, the caller will need to key in the password before being able to enter the conference.
- PBX: If using multiple PBX, this will specify where the conference call will be hosted at.
- Description: Optional field to add description for that conference.