Creating notifications for important dates or events is something common to most commercial e-mail systems. In focalscope you can have multiple calendars for your ticketboxes or your private folders. In this lesson we will look at how to configure events for calendars in your FocalScope system.
Fist, navigate to a calendar folder in one of your ticketboxes, this is done in the Workspace screen. To create a new event entry, right click anywhere in the right pane, in the [Events] folder, then select [New]. A composition window "New Event" will appear.
In the "New Event" dialog, if you look at the shortcuts in the toolbar, they are the same tools as those in a message toolbar. With 3 additional buttons, that are specifically for managing events, as well as a color option to highlight a particular event in the calendar. Scroll down further to learn the function of each button.
Certain events may recur over a period of time, for example, a training programme that happens weekly. The [Add Recurrence] function allows you specify the timeline for that particular event and automatically marks it on your events calendar. You can specify the start and end date and the days of the weeks/months/years this event occurs.
Set reminders for yourself and participants, for a particular event, using the reminder button found in the event editor, by clicking on the [Reminder] button as indicated.
The [Invitations] function, uses the same type of alerts as the [Reminders] function. Select the method you wish to use to notify participants for this event.
The color field will show the currently selected color once you have made your choice and your event will be highlighted accordingly.