The FocalScope Thick Client improves performance, reduces the resource drain on the system, and adds other time-saving features, such as drag-and-drop and global hotkeys. With all the advantages of the Thick Client, it is naturally recommended that you use the Thick Client whenever possible. This article will detail how the Thick Client is downloaded, configured, and updated as new versions become available.
If you do not know your computer's administrator password, please contact your IT department or system administrator to assist you in installing FocalScope. Please note: Administrators, be sure to use the msi installer package deployment method.
Please note: After running the installer, you can launch the Thick Client from [Start menu > FocalScope Desktop > FocalScope Desktop] and log into your FocalScope instance.
Please note: If you receive any warnings about the file being potentially harmful or that the published cannot be verified, please disregard these warnings. The file is perfectly safe to download and run on your computer.
The following are the pertinent factors in configuring the Thick Client during and after installation:
Figure 1 - Entering your FocalScope instance URL
Should you need to change your FocalScope instance URL, do as follows:
Figure 2 - Accessing the Thick Client options
Figure 3 - Managing FocalScope instance URLs for the Thick Client
By default, the Thick Client will automatically check for updates, but if you wish to check for updates manually, you can initiate an update check as follows:
Figure 4 - Updating the Thick Client