What’s new at FocalScope Subscribe to receive product news and updates, industry insights, and best practices from FocalScope. Success - you've been added to the mailing list! Email Subscribe Hot off the FocalScope press AllProductCommunityEmail ticketingVoiceLive chatMessagingProductivityIntegrationsSecurity Agent Training Mode: Training new agents for email support Provide OJT customer service training for email support. Review and edit emails written by new or struggling agents with FocalScope's built-in Training Mode. Dec 7, 2020 123 Subscribe to FocalScope news Get the latest updates delivered to your inbox. Success - you've been added to the mailing list! Email Count me in!