Travelport In Your Inbox. Instantly.

Every minute spent on repetitive tasks directly cuts into your bottom line. For travel management companies, time equals money. Agents handling bookings, emails, calls, and client requests too often get stuck rushing through manual data entry instead of delivering excellent customer service. Mistakes multiply, delays frustrate clients, and valuable opportunities to sell additional services or provide personal attention vanish.

But what if Travelport could live inside your email inbox? With FocalScope, it does. PNRs are imported instantly, accurately, and effortlessly, freeing your team to focus on what really matters.

Your All-in-One Communications Centre

FocalScope streamlines booking conversations, turning your inbox into an efficient, error-proof communications centre. Your best agents stop being data clerks and start driving revenue. Operational costs drop as automation handles the busy work. Your business grows smoothly without adding headcount.

The Results:

• Higher productivity: Agents focus on relationships, not repetitive tasks.
• Lean operations: Automate routine work while keeping your team size optimal.
• Scalable growth: Serve more clients with existing resources through smarter processes.

How It Works

Why FocalScope Is the Travel Industry’s #1 Software

FocalScope doesn’t just bring Travelport into your inbox—it turns your entire workflow into a unified travel operations platform. Bookings, client communications, and internal workflows all live in a single workspace. From email and calls to live chat, SMS, and internal notes, every interaction is managed seamlessly, so your team can deliver smooth, professional service without switching systems.

Trusted by leading travel management companies such as ATPI, BCD Travel, and American Express Travel, we empower teams to deliver consistent, professional service at scale.

Whether you’re a global enterprise or a growing TMC, FocalScope provides the tools to streamline operations, enhance client satisfaction, and drive business growth.

What This Means for You:

• All-in-one platform: every client touchpoint in one workspace
• Faster, error-free service: reduce mistakes and response times
• Scalable operations: handle more clients without extra headcount
• 24/7 global coverage: seamless support across time zones
• Actionable insights: performance metrics that drive smarter decisions