Outlook email ticketing
Outlook email ticketing
Outlook email ticketing
Outlook email ticketing

See FocalScope in action

Fill in the short form and you get instant access to the FocalScope demo environment. It takes under a minute, and you can explore at your own pace. Prefer to chat? Our AI assistant can register you too, and answer your questions.

  1. Fill in your details Your name and your work email address.
  2. Confirm you are human No email confirmation, no puzzles.
  3. Open the demo You go straight to your demo access page.
DHL

"The ability to prioritize and auto-distribute emails to agents gives us a substantially improved workflow." Anders U., Project Manager, DHL

Get instant access to the FocalScope demo

 

Over 3000 companies around the world choose FocalScope

  • American Express Travel
  • Sixt
  • StarHub
  • Whiteaway
  • NTT
  • Singtel

Inside the demo

Everything your team works with, in one place

The demo environment shows how channels, customer context, automation and AI work together in one customer operations platform.

Email ticketing

Shared inboxes and tickets, so every customer email has an owner.

Voice, live chat and messaging

Calls, web chat, WhatsApp and social channels next to email in the same workspace.

AI agents and Copilot

Handle routine requests automatically and give agents AI help on the rest.

Routing, queues and SLA

Direct work to the right people and protect your response targets.

Customer card

See history, context and customer details alongside every conversation.

Dashboards and reporting

Track service performance and trends as they happen.

Two ways to see it

Explore on your own, or with an expert

Instant access

Self-guided demo

Register in under a minute and go straight into the demo environment.

  • Explore at your own pace
  • Try the agent workspace yourself
  • No meeting needed
Register now
30 minutes

Guided demo

A FocalScope expert shows you the platform based on how your team works.

  • Focus on your channels and workflows
  • See AI agents on your kind of requests
  • Ask about cloud or on-premise deployment
Book a guided demo

We have been with FocalScope for more than 10 years and it has been a great journey. The ability to prioritize and auto-distribute emails to agents gives us a substantially improved workflow.

DHL Anders U.
Project Manager, DHL

Questions about the demo

What happens after I register?

You go straight to the demo access page with everything you need to open the FocalScope demo environment.

What is the difference between the self-guided and the guided demo?

The self-guided demo lets you explore the environment on your own, whenever it suits you. In the guided demo, a FocalScope expert spends 30 minutes showing you the parts that matter for your team and answers your questions.

Can FocalScope run in the cloud and on-premise?

Yes. You can choose cloud implementation or on-premise implementation. The guided demo is a good moment to discuss which fits your organisation.

I have a different question

Get in touch through our contact page and the team will help you.