Technology and Developer

As your FocalScope database grows with years of use, it is recommended that you remove outdated information to maintain performance levels and adequa...

In order to successfully perform a disaster recovery or migration of your FocalScope on-premise instance, you will first need to back up your FocalSc...

This article demonstrates how to use the 'CloseTicket' SOAP API function and also provides a C# code sample to demonstrate implementation. Tutorial ...

FocalScope Accelerators help you do repetitive and mundane tasks with just two clicks. Whether you are tracking an order with FedEx, or want to look ...

As your FocalScope database grows with years of use, it is recommended that you remove outdated information to maintain performance levels and adequa...

The language used in FocalScope's user interface can manually be translated by users to match the language of any country or region. FocalScope also ...

FocalScope uses the industry-standard protocol IPSec to secure and limit access to agents logging in from various locations. This article details how...

Whether you want to add a roster, extended personal details, or some other information related to FocalScope users, custom HTML forms are a great way...

The Remote Sendmail API allows you to set up a web form and collect emails from visitors to your website. This feature generates incoming / outgoing ...

All modern-day email clients are using HTML-based email editors; FocalScope is no exception and uses the popular CKEditor for creating and formatting...