Help center

View helpful articles, tutorials and FAQs on the set-up and configuration

of the FocalScope omnichannel suite, according to best practice.

    On Premise Installation

    SQL Views & Code

     This lesson explains how to add, access and use the SQL Ticket History View function in your SQL Server Management Studio. Starting SQL Server Man...

    Windows Account

     Because SQL security account login details are stored in clear text and thus a security risk, we recommend logging into your SQL instance with a W...

    Related articles

    Let us help

    If you have any questions, or need further support, please don’t hesitate to reach out.