Call Log
Call Log To view call logs, go to Call Log in the telephony Menu. On the panel, you will be able to see a summary of calls. Each call with show ...
Call Disposition is an effective tool that can improve call centers productivity by allowing agents to fill out all the important information about a...
Call Log - Disposition Selecting disposition will open pop up a window with contact detail, ticket assignment and form. If the call already has a ...
Call Log - Missed Incoming To view miss calls, go to Call Log, missed incoming in the telephony Menu. This will filter all missed calls from your ...
Call Log - Voice Messages To view voice messages, go to Call Log > Voice messages in the telephony Menu. This will filter all missed calls that ...