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View helpful articles, tutorials and FAQs on the set-up and configuration

of the FocalScope omnichannel suite, according to best practice.

    Facebook and Twitter

    FocalScope Facebook Messenger integration

    FocalScope integrates with Facebook Messenger indirectly via third-party service Twilio. Create Twilio account Open https://www.twilio.com/, click ...

    FocalScope Facebook posts&comments integration

    Log into your FocalScope system as Administrator and then select the last tab in the administration page, select Facebook → Pages in the left-side ...

    FocalScope-Twitter integration guide

    FocalScope integrates fully with Twitter and gives you the convenience of engaging in Social Media with the simplicity of reading and responding to e...

    Using FocalScope-Twitter integration

    Driving and managing your social media campaigns for Twitter is a breeze with FocalScope-Twitter integration. This article details the basics of how ...

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