How to allow Jabber pop-ups in Internet Explorer

For those who, due to technical reasons, have to use FocalScope through Internet Explorer and not the Thin Client, the pop-up blocker of the browser ...

How to restore Jabber chat functionality

When agents complain that they can't see each other in Jabber, the issue can be resolved by recreating the Jabber shared groups. It is also recommend...

The benefits of Jabber chat and how to set it up

FocalScope offers you an additional internal communication channel which is faster than email: Jabber chat. FocalScope's implementation of Jabber cha...