Accelerators

Accelerators in FocalScope are similar to "Macro" functions. They are used to automate repetitive processes. This lessons shows a simple example of...

Alerts Folder

The alerts folder contain reminders of tasks, events or messages that require your attention and will only appear in the alerts folder if you have ...

Configure and Access Mobile APP

FocalScope allows you to stay connected to the office via the mobile client. Current supported platforms are Apple's 3GS, Blackberry 6+ and Android...

Document Centre

FocalScope has a Document Centre feature, that allows you to upload all support documents and files your oginization needs to share with customers,...

Expose a document center folder for Internet access

FocalScope allows publish content of document center folders to the Internet. The access can optionally be password protected or limited by IP addres...

How to use Calendar

In FocalScope, agents may create new events and set alerts for them in the system calendar. Access the shared events by expanding [shared items], t...

Import and Export Contacts

Since it is most likely that you have existing contacts lists in other e-mail clients, we have ensured that you can import them into FocalScope wit...

Manage Contacts

As in any e-mail system, in FocalScope an address book is a very important and helpful feature that you can use to store contact information about ...

Manage Events Calendar

Creating notifications for important dates or events is something common to most commercial e-mail systems. In focalscope you can have multiple cal...

Use Mobile APP

This lesson will show the basics of how the mobile client is operated. The information contained within this lesson is valid for all supported plat...