How-To: How do i set specific Music On Hold for an inbound queue?
Thursday, January 11, 2018 10:52 AM

How do i set specific Music On Hold for an inbound queue?

To assign music on hold for a specific queue,, go to Call Flow > Queues - Inbound in the telephony Menu


In the Music on hold field, select an existing sound file or upload a new sound file with the "+" button.