How to troubleshoot UTC time in email notifications for phone calls
Wednesday, February 22, 2017 8:10 AM
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In cases when timestamps in email notifications for calls are skewed by several hours it is, most likely, caused by incorrect or missing timezone parameter in PBX/Location properties.
To check and fix the parameter following are the steps:
expand PBX/Location folder in the Telephony screen
locate country ID to which PBX that received the call belongs to
open properties of the country and specify proper time zone
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