by samantha | May 2, 2022 | Product, Voice, Productivity, Integrations
Home 9What's new at FocalScope 9Text-to-speech Create IVRs, greetings and surveys with text-to-speech In a few clicks, convert text to professional phone greetings, nested IVRs, FAQs and surveys using 100+ new text-to-speech languages, accents and styles....
by samantha | Apr 13, 2022 | Product, Messaging, Integrations
Home 9What's new at FocalScope 9WhatsApp integration Message customers via WhatsApp for Business integration Leverage our new WhatsApp integration to chat with customers on the world’s most popular messaging app from within FocalScope. April 13, 2022...
by samantha | Mar 1, 2022 | Product, Email ticketing, Live chat, Productivity, Integrations
Home 9What's new at FocalScope 9Email translations Translate incoming and outgoing emails with 100+ languages Translate incoming and outgoing email tickets in the native languages of your global customers—without incurring the additional overheads. March 1,...
by samantha | Feb 14, 2022 | Product, Email ticketing, Productivity, Integrations
Home 9What's new at FocalScope 9Amadeus, Sabre and Travelport integrations Boost TMC productivity with Amadeus, Sabre, Travelport integrations Travel management companies can unlock greater productivity and boost handling times via integrations with global...
by samantha | Aug 20, 2021 | Product, Messaging, Integrations
Home 9What's new at FocalScope 9Facebook integration Manage all messages & comments with the Facebook integration Make the most of your social media presence with our new Facebook integration. Interact with all customer messages and comments in one...
by samantha | Jun 8, 2021 | Product, Email ticketing, Productivity, Integrations
Home 9What's new at FocalScope 9Search within attachments Search within file attachments with our enhanced search tool FocalScope’s enhanced search tool improves accuracy, reduces effort, and allows searching within attachment files. June 8, 2021...