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Big Names,
Big Business

Some of the largest companies in the world use FocalScope for their customer support

FocalScope is used by small, medium, and enterprise-level
companies ranging from online shops and travel agencies to global
couriers and chain retailers

DHL Express
Anders Ullerup
Project Manager
"The ability to prioritize and auto-distribute emails to teams and agents give us a substantially improved workflow. FocalScope looks and feels similar to Outlook, making it very user-friendly."
Air Express Transportation of Goods between Countries
Ship Owning, Ship Management and Transport Solutions
Hotels & Resorts with 100 % Guest Satisfaction Guarantee
Household Appliance Retailer
WhiteAway.com
Esben Aabenhus
Customer Service Manager
"After going live with FocalScope we've seen a greater conversion rate on our website. We attribute this to having our sales people engage directly with customers using FocalScope's live chat feature."
Publishers of Entertainment and TV Magazines
American Express Transnational - Travel Management Company
Asia’s leading communications group
Online Auction Service
Discover how FocalScope can transform your customer support. Click here to view.
Network Courier
VS Kumar
Managing Director
"We were impressed to hear FocalScope could be integrated with our existing software ecosystem. As a customer support tool it helps our staff better communicate with each other and our customers."
Mobile Virtual Network Operator
Leading Insurance Brokers in Singapore
Travel Agency and Tour Operator
IT provider for Nordic countries
Aller Media
Britta Jørgensen
Customer Service Chief
"FocalScope allows us to handle emails based on multilevel priorities. We can later obtain statistics for all customer-agent interactions and review our agent performance."
Nemadvokat
Digital Signage Solutions
Distributor of automation control and networking solutions
Tele Operator
Discover how FocalScope can transform your customer support. Click here to view.
Radisson Hotel
Rolf Larsen
IT Chief
"FocalScope is made for our industry! Our room reservation department now saves a lot of time thanks to the improved efficiency, and it took just two days for the FocalScope installation to go live!"
Nemadvokat
Frederik Friche
Attorney, Nemadvokat.dk
"With FocalScope, we have seen that we can provide faster response times to our customers, have better overview of the system, and can create synergy between our departments."
Online TECH Store
Designer Lamps and Lighting
Professional Cleaning Equipment
Telecommunication and IT Solutions
Practical-skills Training Experts
Tour and Vacation Packages
Worldwide Food Company
International Optics Firm
Discover how FocalScope can transform your customer support. Click here to view.
Gaming Store (with Online Shop)
Online Consumer Electronics Store
Online Sports Equipment Store
Home and Office Door Specialists
Home and Business Alarm Specialists
Diesel Engine Technology Experts
Online Shoe Store
Business Call Center Services
Discover how FocalScope can transform your customer support. Click here to view.
Online Forex Broker
Webshop for Fashion Accesories
Webshop
Online shop for women's fashion
High-end Furniture Manufacturer
Marketing and Credit Rating
Online Fashion Accesories Store
Promotional Deals for Consumers
Discover how FocalScope can transform your customer support. Click here to view.
Promotional Deals for Consumers
Online Fashion Accesories Store
Webshop
Webshop
Gaming
Online Fashion Accesories for Kids
Online Leisure Travel Solutions
Webshop
Discover how FocalScope can transform your customer support. Click here to view.
Toys for Kids
Electrical Power Station
Travel Agency
Webshop
Travel Specialists for the Marine and Offshore Industries

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