Some of the largest companies in the world use FocalScope for their customer support
FocalScope is used by small, medium, and enterprise-level companies ranging from online shops and travel agencies to global couriers and chain retailers
"The ability to prioritize and auto-distribute emails to teams and agents give us a substantially improved workflow. FocalScope looks and feels similar to Outlook, making it very user-friendly."
Air Express Transportation of Goods between Countries
Ship Owning, Ship Management and Transport Solutions
Hotels & Resorts with 100 % Guest Satisfaction Guarantee
Household Appliance Retailer
Customer Service Manager
"After going live with FocalScope we've seen a greater conversion rate on our website. We attribute this to having our sales people engage directly with customers using FocalScope's live chat feature."
Publishers of Entertainment and TV Magazines
American Express Transnational - Travel Management Company