You are a customer service manager and you are on the front-lines of your organization’s interaction with the market. It is critical that you are kept up-to-date on the current market situations, news, competitive activities and your own company’s statements, announcements and public relations. FocalScope offers you a convenient way to be updated by Really Simple Syndication (RSS) feeds, while not distracting from the core functions of your work and in an environment easily customized and controlled by the system administrator.
FocalScope offers this functionality right from the tool bar, next to the [Check Mail] and [Jabber] buttons, allowing you the quickest and most convenient way to remain current on fast-moving topics. Yet, while being easy to access, the RSS button is non-obtrusive to your core activities. There is also a news ticker, pulling the headlines from each of your unread RSS feeds and displaying them discreetly at the bottom of the FocalScope client!