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FocalScope is the only communication management solution you will ever need. Our collaboration and customer support software will take your business to the next level and beyond. Get the lead on your competition by providing better service to your clients. If you've been searching for the perfect solution for Collaboration, Customer Service, Tech Support, or many other communication needs - you're going to want to look at FocalScope. With our software in your arsenal of productivity tools, not only will you be able to serve your clients better, but you'll also find communication within the office improving drastically! "Imagine the power of knowing everything that was said to your customers" How could your work flow improve if:  All of your employees knew what had been said to a customer, and by whom?
Support tickets and sales inquiries were accessible by everyone in your office?
Notes could be added to a single instance of a contact to ensure the same message was heard from everyone in the office?
You could access any message, any time, and clearly see how your employees were communicating with your customers?
You could contact a customer by email, phone, andmore with a single click?
You could communicate within your own office and share documents, notes, and more?
You had a powerful reporting system that allowed you to see things such as:
- Which of your employees were really performing
- What is the busiest time of the day, etc?
FocalScope will provide you with the only tool you need to do all of that and more! Imagine what you could do with the web’s most powerful email collaboration tool that allows for more than just interoffice collaboration. It allows you to put in place a complete communication solution. Our system is simple to install, there are no monthly licensing fees, and will put the power of communication into your hands. FocalScope puts the focus point on communication (between everyone), which in-turn leads to an improved customer experience and a increase to your bottom line!
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